1. Agreement to These Terms
These Terms and Conditions (“Terms”) govern your use of greystonetool.com and related online services operated by Greystone Tool Company, LLC, doing business as Greystone Tool Company (“Greystone,” “we,” “us,” or “our”). By accessing the site, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the site.
2. Permitted Use
You may use the site for lawful, personal, and informational purposes. You may not:
- Violate any applicable law or another person's rights
- Attempt to gain unauthorized access to the site, systems, or data
- Introduce malicious code, interfere with operation, or evade security measures
- Scrape, copy, or commercially exploit site content except as permitted by law or written authorization; or
- Misrepresent your identity or submit false information, including in a warranty request
3. Product and Website Information
We aim to provide accurate product descriptions, images, specifications, availability, and other content. However, content may contain errors or become outdated. Product appearance may vary, and we may correct or change site content without notice.
Site content is general information and is not a substitute for product instructions, safety warnings, training, or professional judgment. Always read and follow the documentation supplied with a product and use the correct tool and protective equipment for the task.
4. Purchases and Third-Party Sellers
Products purchased from independent retailers or marketplaces may be subject to that seller's terms and policies. Greystone is not responsible for a third-party sellers' separate acts or omissions, except as required by law.
5. Warranty
Product warranty coverage, eligibility, exclusions, and claim procedures are described on our Warranty page and in any product-specific materials. If those materials conflict, product-specific materials take precedence.
6. Intellectual Property
The site and its text, graphics, logos, photographs, designs, and other content are owned by Greystone or its licensors and are protected by applicable intellectual-property laws. Greystone names, logos, and product names may be trademarks of Greystone. No license is granted except the limited right to use the site under these Terms.
7. Third-Party Services and Links
The site may link to or use third-party services, including social networks, retailers, and Zapier Forms. We do not control third-party services and are not responsible for their content, availability, security, or privacy practices. Your use of them is governed by their own terms.
8. Disclaimers
To the fullest extent permitted by law, the site and its content are provided “as is” and “as available,” without warranties regarding availability, accuracy, security, or fitness for a particular purpose. This website disclaimer does not eliminate product warranties expressly provided by Greystone or rights that cannot legally be waived.
9. Limitation of Liability
To the fullest extent permitted by law, Greystone and its affiliates, officers, employees, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of—or inability to use—the site. Any aggregate liability cap and exceptions for personal injury, gross negligence, statutory rights, or other non-waivable claims must be confirmed for the jurisdictions in which Greystone operates.
10. Governing Law and Disputes
Disputes: Interaction with this website and Greystone services are governed by the laws of the United States of America and Washington state, without respect to conflict of law doctrines. As a condition of using this site, the user agrees that any and all disputes which cannot be resolved between the parties, and causes of action arising out of or connected with this website, shall be resolved individually, without resort to any form of class action, exclusively before a court located in Washington state having jurisdiction. Further, in any such dispute, under no circumstances will participant be permitted to obtain awards for, and hereby waives all rights to claim punitive, incidental, or consequential damages, including reasonable attorneys' fees, other than participant's actual out-of-pocket expenses, and participant further waives all rights to have damages multiplied or increased.
11. Changes and Contact
We may revise these Terms periodically. Changes take effect when posted unless a later date is stated. Continued use after the effective date means you accept the revised Terms, to the extent permitted by law.
Questions about these Terms may be sent to:
Greystone Tool Company, LLC
support@greystonetool.com
1111 Third Avenue
Suite 3030
Seattle, WA 98101